Last Updated: [10/17/2025]
Overview
Flux Media (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WordPress plugin and premium SaaS service.
Information We Collect
Information You Provide
- Email Address: When you subscribe to our newsletter or create an account
- Account Information: Name, email, and billing information for premium service
- License Key: For premium service authentication and billing
- Support Communications: Information you provide when contacting our support team
Information We Collect Automatically
- Usage Data: How you use our Service Integration
- Technical Data: Device information, IP address, browser type, and operating system
- Performance Data: Service performance metrics and error logs
How We Use Your Information
We use the information we collect to:
Service Delivery
- Provide our services: Deliver image and video optimization features
- Process payments: Handle billing and subscription management
- Customer support: Respond to your inquiries and provide technical assistance
- Service improvement: Analyze usage patterns to enhance our services
Marketing Communications
- Newsletter: Send you updates about new features, tips, and announcements
- Promotional content: Share information about premium features and special offers
- Product updates: Notify you about important service changes or improvements
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in:
- Email marketing: Managing our newsletter and marketing communications
- Payment processing: Handling subscription payments and billing
- Cloud services: Providing hosting and processing infrastructure for our premium service
- Analytics: Understanding how our services are used
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: Data is encrypted in transit and at rest using industry-standard protocols
- Access controls: Strict access controls and authentication requirements
- Regular monitoring: Continuous monitoring of our systems for security threats
- Secure infrastructure: Our services are hosted on secure, enterprise-grade infrastructure
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access and Control
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
Marketing Communications
- Opt-out: You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails
- Preferences: You can update your communication preferences in your account settings
- Consent withdrawal: You can withdraw your consent for marketing communications at any time
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:
- Account information: Retained while your account is active and for a reasonable period thereafter
- Marketing data: Retained until you unsubscribe or request deletion
- Service data: Retained for the duration of your subscription and for legal compliance purposes
- Support communications: Retained for customer service and quality improvement purposes
Legal Compliance
This Privacy Policy is designed to comply with applicable privacy laws and regulations, including:
- GDPR: General Data Protection Regulation (European Union)
- CCPA: California Consumer Privacy Act (California, USA)
- WordPress Guidelines: WordPress.org plugin directory guidelines for SaaS services
- Industry Standards: We follow industry best practices for data protection and privacy
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: eddie@fluxplugins.com
- Support: Through the WordPress.org support forums
- Website: fluxplugins.com
For data access, correction, or deletion requests, please email us at privacy@fluxmedia.com. We will respond to all requests within 30 days.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will:
- Notify users: Send email notifications to subscribers
- Update the date: Update the “Last Updated” date at the top of this policy
- Post notice: Display a notice on our website about the changes
Your continued use of our services after any changes to this Privacy Policy constitutes acceptance of the updated policy.
This Privacy Policy is effective as of the date listed above and governs your use of Flux Plugins services.